Q. Can I receive my goods on the following day?

Standard orders must be placed by 2:30PM to be shipped out on a same day,
However if order processing is full or transit time is delayed, your order might not be shipped out on a same day.
Please call c/s at 1661-9226 or list your request on Homepage customer care Q&A, it will be processed promptly.

Q. What is total delivery time?

Transit time takes 2 days, depends on your local transit.

Q. I can’t track back the order!

We might be on the process of handover your goods to local transit.
Please track back on the early following day, it will usually appear.

Q. My goods are not arriving!

It would be the case of wrong address and contact information at the time of ordering. In happening, return and resend fee might occur,
Please contact c/s at 1661-9226 or list your request on Homepage customer care Q&A for further assistance.

Q. Please change shipping address!

Please contact the customer center Q&A bulletin board of the website for delivery and we will check and help you with the information.

Q. Is shipping for free?

Some products are paid shipping. However, there may be additional shipping charges depending on the location of Jeju/Library Mountain area.